Every part we sell is backed by manufacturer warranty. We make claims simple — no run-around, no fine print games.
Every part A&A sells comes with two layers of protection:
Most claims are processed within 2–5 business days. Hamilton walk-in customers can often swap defective parts on the spot.
Coverage varies by part type and manufacturer. Most parts ship with the manufacturer's warranty card or it's printed on the packaging — we honour whichever is longer between manufacturer terms and A&A's minimums below.
| Part category | Minimum coverage | Notes |
|---|---|---|
| Brake pads & rotors | 12 months | Wear items — coverage against manufacturing defects only |
| Filters (oil, air, cabin, fuel) | 12 months | Coverage against media failure or housing defects |
| Electrical (batteries, alternators, starters) | 24 months | Most batteries carry 36-month free replacement + prorated |
| Suspension (shocks, struts, control arms) | Lifetime | MOOG and Monroe brand items carry limited lifetime |
| Engine (sensors, ignition, belts) | 24 months | Excludes wear-related belt cracking |
| Exhaust (cats, mufflers, headers) | 36 months | 5-year coverage on MagnaFlow stainless systems |
| Lighting (LED, halogen, HID) | 12–24 months | LED assemblies typically 24 months; bulbs 12 |
| Fluids & chemicals | N/A | Sealed product warranty only — refund for defective seal |
| Tools (jacks, sets, scanners) | Lifetime | Most hand tools carry lifetime hassle-free replacement |
| Performance parts | 12 months | Some brands void coverage if used in racing — check brand terms |
Your warranty protects against:
To be fair to all customers, warranty does not cover:
Warranty claims may be denied if the part shows signs of improper installation (cross-threaded bolts, torqued beyond spec, debris in critical surfaces). When in doubt, have a qualified technician do the install.
Claims are easy — most are resolved in under a week.
Order number, the part SKU, photos of the defect, and a brief description of what happened.
Email sales@aadiscountauto.ca or call 905-545-9339. Walk-ins welcome at our Hamilton store.
We'll issue a Return Merchandise Authorization (RMA) number and tell you whether to ship the part back or bring it in.
Once the part is inspected, we'll replace it, refund you, or credit your account — your choice.
Average turnaround: 2–5 business days for in-stock replacements. Special-order parts may take 7–14 days depending on the manufacturer.
If you're a mechanic, body shop, or fleet operator with a trade account, your warranty terms may be extended depending on the brand and the part. Most brands offer enhanced commercial-use warranties for our trade partners.
To set up a trade account or upgrade an existing one, email Andrew@aadiscountauto.ca or call us. We extend NET 30 terms and tiered pricing to qualified shops.
Most manufacturer warranties cover the part only, not the labour to install or replace it. However, A&A offers partial labour reimbursement on warranty replacements for select premium brands if the part failed within the first 90 days:
A licensed shop's invoice is required for reimbursement. DIY installs are not eligible for labour reimbursement, but the part itself is still warranted.
Some parts (alternators, starters, calipers, ABS modules) carry a core charge — a deposit you pay at purchase that we refund when you return the old part. Cores must be returned within 30 days in rebuildable condition.
If a remanufactured part fails under warranty, its core charge transfers to the replacement — you don't pay twice.
Talk to a real human:
Start a warranty claim in 2 minutes. We'll get back to you within 1 business hour.